Privacy Policy – The Brand Ambassadors Club
Your Privacy, Our Commitment
Introduction
At The Brand Ambassadors Club (“we”, “us”, or “our”), safeguarding your privacy is central to our values. This Privacy Policy sets out how we collect, use, share, and protect your personal information when you visit our website (“the Site”), engage with our services, or interact with us online. By using The Brand Ambassadors Club website, you agree to the practices described here.
Information We Collect
Information You Provide Directly
- Registration Details: When you register for an account, we collect information such as your name, email address, username, password, and other relevant sign-up details.
- Profile Information: You may choose to add a profile photo, biography, interests, or social media links to your account.
- Communication: If you contact us for support or with queries, we collect your name, contact information, and the content of your communication.
- Transaction Details: When making purchases or donations, we collect payment and billing information. Sensitive payment data is typically handled by trusted third-party processors and is not stored on our servers.
Information Collected Automatically
- Usage Data: We gather information about how you interact with the Site, including pages viewed, links clicked, and browsing duration.
- Device Information: We collect technical information such as your IP address, browser type, operating system, and device identifiers through cookies and similar technologies.
- Cookies and Tracking: We use cookies, web beacons, and related tools to enhance your experience, remember preferences, analyse trends, and compile statistics.
Information from Third Parties
- If you link or sign in via a third-party service (such as Google or Facebook), we may access certain information as permitted by your settings with those services.
- We may receive information from event partners, payment processors, or other vendors to facilitate services or transactions you request.
How We Use Your Information
- To Provide Services: To create and manage your account, enable member interactions, and support your participation in The Brand Ambassadors Club.
- To Improve Our Site: To monitor usage, enhance content, and strengthen the security and operation of our website.
- To Communicate: To send you account notifications, newsletters, event invitations, and updates. You may opt out of non-essential communications at any time.
- To Process Transactions: To manage payments, donations, and related administrative tasks.
- To Uphold Our Policies: To enforce our Terms of Service, prevent fraud, and protect our users and the public.
- To Meet Legal Obligations: To comply with laws, regulations, and legal processes.
How We Share Your Information
- With Service Providers: We may share your data with trusted partners who support the operation of the Site, such as web hosting, analytics, communications, and payment processing providers. These parties are required to protect your information and use it solely for the services they provide.
- With Other Users: Depending on your privacy settings, some information (such as your username, photo, or posts) may be visible to other members or the public.
- For Legal Reasons: We may disclose your information if required by law or to protect our rights, users, or the public.
- In Business Transfers: Should The Brand Ambassadors Club undergo a merger, acquisition, or sale, your data may be transferred as part of the transaction, subject to the privacy protections described here.
- With Your Consent: We may share your information for other purposes if you provide explicit permission.
Your Privacy Choices
- Access & Update: You can review and update your account details at any time by logging into your profile.
- Email Preferences: Manage or unsubscribe from non-essential communications by following the instructions in our emails or adjusting your account settings.
- Cookies: Most browsers allow you to control or disable cookies. Please note that disabling cookies may affect your experience on our Site.
- Account Deletion: To delete your account, please contact us. Some information may be retained as required by law or for legitimate business needs.
Data Security
We employ industry-standard measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Only authorised staff and service providers may access your personal information where necessary for their role. However, as no method of internet transmission or electronic storage is entirely secure, we cannot guarantee absolute security.
Children’s Privacy
The Brand Ambassadors Club website is not intended for individuals under 18. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.
International Data Transfers
Your information may be processed, stored, or transferred outside your country, including to jurisdictions with different data protection laws. We implement appropriate safeguards as required by law to protect your information.
Retention of Information
We retain your personal information only as long as necessary for the purposes described in this policy or as required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Ask us to correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data under certain circumstances.
- Right to Restrict Processing: Request that we limit how we use your information.
- Right to Data Portability: Request to receive your data in a portable format.
- Right to Object: Object to certain uses of your information, such as direct marketing.
- Right to Withdraw Consent: Withdraw your consent wherever previously given.
To exercise these rights, please contact us using the details below.
Third-Party Links and Services
Our Site may contain links to third-party websites, plug-ins, or services. This Privacy Policy does not apply to those third parties. Please review their privacy policies before providing your information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Postal Address: The Brand Ambassadors Club, 27 Old Gloucester Street, London WC1N 3AX
We aim to respond promptly and address your concerns efficiently.
Consent
By using The Brand Ambassadors Club website, you confirm that you have read and understood this Privacy Policy and agree to how we collect, use, and share your information as described above.